Ben Weston
About Me
Hello! I'm Ben and I'm a professional cloud engineer with more than 14 years of experience in IT. I'm originally from London, but in winter 2021 I relocated to the beautiful Cotswolds in central-southwest England.
I've been involved in computers in one way or another since I bought my first as a child; a Sinclair ZX Spectrum+. But it was in October 2008 after spending ~10yrs building gaming PCs that I got my big break as a Technical Support Engineer for a pioneer in the Open Access STEM publishing scene: BioMed Central.
I'm a voracious learner, earning multiple IT certifications and I have completed over 30 courses. I have significant experience working with cross-disciplined teams spanning multiple countries and time zones for multi-million Dollar business-critical projects.
My Experience
Springer Nature
Full-time · 8 yrs 4 mos · London, England, United Kingdom
DevOps Engineer
Apr 2019 - Present · 3 yrs 5 mos
Provides operations & software development lifecycle support for deployments on AWS
Reduced ongoing costs significantly using AWS Trusted Advisor
Senior Platform Support Engineer
Mar 2016 - Apr 2019 · 3 yrs 2 mos
Managed two staff providing application, infrastructure & development support services
Created self-service portal providing thousands of staff access to services using Jira Service Desk
Head of Service Delivery and Workflow Support
May 2014 - Mar 2016 · 1 yr 11 mos
Managed ~14 staff providing software development & technical support services
Shipped major software releases ~48 times in 2 years by implementing release planning
BioMed Central
Full-time · 7 yrs · London, England, United Kingdom
Technical Support Lead
Oct 2012 - May 2014 · 1 yr 8 mos
Managed two staff providing 1st line technical support services
Received BioMed Central Staff Excellence Award in IT at 2013 conference
Technical Support Engineer
Oct 2008 - Oct 2012 · 4 yrs 1 mo
Provided technical support services to ~250 members of staff
Created incident management system, fielding >40k support requests using Jira
Customer Services Senior Executive
Jun 2007 - Oct 2008 · 1 yr 5 mos
Provided support to website users & institutional subscription holders via telephone & email using Salesforce
Courses
Digital Cloud Training
AWS Certified SysOps Administrator Associate
AWS Networking Masterclass
AWS Identity Management with AWS IAM, SSO & Federation
A Cloud Guru
Docker Certified Associate (DCA)
Learn Docker by Doing
Docker - Deep Dive
Docker Quick Start
Introduction to Containers and Docker
Beginner’s Guide to Containers and Orchestration
Essential Container Concepts
Certified Jenkins Engineer (2020)
Certified Jenkins Engineer
Jenkins Pipelines
Jenkins Administration
Learn Jenkins by Doing
Jenkins Fundamentals
Jenkins Quick Start
HashiCorp Certified Terraform Associate
Introduction to Cloud Computing
LPIC-1: System Administrator – Exam 102 (v5 Objectives)
LPIC-1: System Administrator Exam 101 (v5 Objectives)
LPI Linux Essentials Certification
Cloud Academy
Docker Certified Associate (DCA) Exam Preparation
Linux Server Professional - LPIC-102
Linux Server Professional - LPIC-101
Udemy
HashiCorp Certified: Terraform Associate 2021
Terraform for AWS - Beginner to Expert 2020 (0.12)
HashiCorp Certified: Terraform Associate Prep Course 2020
Building Cloud Infrastructure with Terraform
Prep for the LPIC-1 Exam 101-500: Linux System Administrator
LPI Linux Essentials (010-160) Complete Course and Exams
Learning Linux Essentials: Taking your first steps in Linux
CloudBees University
edX
Global Knowledge